Telling Banks Someone Has Died
How to notify banks and building societies after a death, what documents they need, and how accounts are dealt with.
In short
- Each bank has its own bereavement process and its own threshold for requiring probate
- A death certificate is needed by every bank; a grant of probate is needed above the threshold
- Joint accounts usually pass to the surviving account holder without probate
- Sole accounts above the threshold are typically frozen until the grant is produced
- Keeping a checklist of every institution notified avoids duplicated effort or missed accounts
Notifying banks and building societies is one of the first practical jobs after a death, and it is often more time-consuming than people expect, since each institution has its own process, its own department, and its own paperwork requirements. There is no single central system that notifies every bank at once, though some services exist to help pass on the information to multiple organisations in one go.
What happens next depends on the type of account, how it was held, and the balance involved. Sole accounts above a bank's internal threshold are usually frozen until a grant of probate or letters of administration is produced, while joint accounts and smaller balances can often be dealt with more quickly.
This guide sets out what to expect, what documents to have ready, and how to approach the process efficiently rather than starting from scratch with every bank.
What to have ready before you contact a bank
Most banks will ask for a copy of the death certificate, the account holder's details, and confirmation of your relationship to them or your role as executor. If probate has already been granted, having a copy of the grant to hand speeds things up considerably, though for an initial notification you generally do not need it yet.
It is worth having a rough list beforehand of every bank, building society or account you believe the deceased held, based on statements, correspondence, or online banking apps found on their devices, so you can work through the list systematically rather than discovering accounts piecemeal.
What happens to a sole account
Once notified of the death, a bank will typically freeze a sole account to protect it, meaning no further withdrawals, standing orders or direct debits will go through, though the account can still receive incoming payments in most cases. Some banks will release a modest amount immediately, for example to cover funeral costs, on production of the death certificate and an invoice, without needing to wait for probate.
For the balance above the bank's own threshold, commonly ranging from a few thousand pounds up to around £50,000 depending on the institution, the bank will require a grant of probate or letters of administration before releasing funds. This threshold is set individually by each bank, so check directly rather than assuming a single figure applies everywhere.
What happens to a joint account
Joint accounts held on a survivorship basis, the normal arrangement for most joint current and savings accounts, usually pass automatically and in full to the surviving account holder, without needing probate. The bank still needs to be notified of the death, so records and any relevant tax reporting are updated correctly, and so the account is put into the survivor's sole name going forward.
See our guide on joint bank account after death for more detail on how this works and what to check, since the position can differ for accounts held as tenants in common rather than as joint tenants, though this is less common for everyday bank accounts.
Dealing with multiple banks efficiently
Rather than approaching each bank in an ad hoc way, it helps to work through your list systematically, keeping a simple record of who you contacted, when, what reference number they gave you, and what they said they need next. This avoids duplicated calls and makes it easier to track progress, particularly if the estate has accounts spread across several institutions.
Some banks are part of shared bereavement notification services that can pass details to multiple providers at once, which can save time, though it is still worth confirming directly with each institution that they have received and actioned the notification.
What information the bank does with a date-of-death balance
When you notify a bank, ask for a written statement of the balance as at the date of death for each account. These figures are essential for valuing the estate accurately and reporting to HMRC, so gathering them promptly and keeping them organised saves time later in the process.
Our guide on valuing estate for inheritance tax explains how these balances, along with property and other assets, come together to establish the total value of the estate for tax purposes.
Questions people ask
Related guidance
- What Happens to My Bank Account When I Die?How banks freeze accounts on death, when a grant of probate is needed, and how the money is eventually released.
- What Happens to a Joint Bank Account When Someone Dies?How survivorship works on joint accounts, what evidence banks ask for, and why the money can still matter for inheritance tax.
- What Documents Should My Family Know About Before I Die?The key documents your family will need after your death, and how to make sure they can actually find them.
- How Is an Estate Valued for Inheritance Tax?A guide to how executors value an estate's assets and liabilities for inheritance tax purposes.
- Who Pays My Debts When I Die?Your debts are paid from your estate before anyone inherits, in a fixed statutory order.
More in What happens when you die.
Make your will online
Answer a few simple questions and we prepare your will ready to sign. Single will £69, mirror wills £89. One-off payment, lifetime access.
Start free, pay only when you are ready. Prices in pounds.
This guidance covers the law of England and Wales and is general information, not legal advice about your circumstances. The rules in Scotland and Northern Ireland differ.